WELCOME TO OUR HOME!
We would like your stay with us to be unforgettable. In order to
serve you properly, we inform you of the following:
- Free cancellation before 7 days the check-in date.
Late cancellation or after 7 days before the check-in date or
no show will be charged 50% of the total amount of booking.
- Our prices are public and do not include taxes.
Foreigners paying with dollars/euros or foreign credit card do
not pay taxes. Chilean and foreigners residing in Chile must
pay 19% tax (IVA).
When arriving, the tourist authority may require us to ask you
to complete the registration form with your personal data,
signature and show your identification document.
If you are a foreigner, you must present your passport and
migration card to Chile.
All room bookings must be guaranteed with a credit card
We trust you, and we will not make any charges in advance.
However, for you to enjoy with ease and we can be able to
devote ourselves to serve you properly, room payments must be
done in advance, according to the initial bookings
Check-in starts at 14:00 p.m., but if you arrive early and
your room is free and ready, we will be delighted to give it
to you before the check-in time.
We will be sad when you leave… but check-out time is until
11:00 a.m., since we need to prepare it for the new customer.
However, as we want you to be always comfortable and feeling
like at home, if you need to stay additional hours, do not
hesitate in asking us. If there is any possibility, we will be
delighted to have you longer!
Breakfast will be always waiting you in our dining room from
8:00 a.m. to 10:00 a.m. In case you need to have breakfast
earlier for a tour or just because, just let us know the day
before. We will be happy to make your breakfast. If you get
asleep, we will be also happy to prepare you some coffee and
something to eat.
We know you will take care of our Hostel, however, the cost of
any damage to furniture in the rooms and/or linens will be
charge to the passenger.
We ask you to take care of your room’s key. In case of lost,
it has a cost of 10 USD, because we will need to replace it
for the next customer.
For safety concerns, we reserve the right of admission, and
can deny strangers entering the Hostel and to the rooms,
unless the registration form is completed and the Hostel
administration is asked before. Extra passengers into the
rooms have an additional cost.
We care everyone’s health, so our spaces are smoke free. It is
only allowed to smoke in designated areas, without disturbing
We want to help you in all, and so we have additional services
as laundry, transfers, tour packages, restaurant, cafeteria,
For your safety and of your things, we remind you to keep
rooms closed and keep any value objects in the safety box
(single and double rooms) and in the lockers (shared rooms).
We cannot be responsible for any lost or damage of your
WE INVITE YOU TO FEEL AS AT HOME AND TO CARE OUR FACILITIES AND
FURNITURE AS IF THEY WERE YOUR OWN!